Carstens’ Warranty

Carstens, Incorporated (the “Seller”) warrants that the articles sold will conform with all pertinent specifications, including performance specifications, drawings, and approved samples, if furnished. Seller also warrants said articles to be free of defective material and workmanship. This warranty is in lieu of all other warranties, expressed or implied. Seller makes no warranty that said articles are fit for any particular purpose, nor any warranty as to the merchantability or quality of articles sold except as stated herein. All claims for alleged defects in articles under this warranty shall be deemed waived unless made in writing and delivered to Seller within ninety (90) days after receipt of goods to Buyer. This warranty shall not apply where goods have been subject to misuse, neglect, accident, improper installation or application, or have been repaired or substantially altered by others. No returns will be accepted unless authorized by Carstens. Seller’s liability shall, in no event, include Buyer’s manufacturing costs, lost profits or goodwill, or any other special or consequential damages.

Limited Warranty

Carstens, Incorporated warrants that the products listed below will remain free of defects in workmanship and in factory installed material, and will remain fit for the ordinary purposes for which intended, during the time periods and subject to the conditions stated below. This limited warranty applies to the following products:

  • 1″, 1-1/2″, 2″ and 3″ Ringbinders (Ring Assembly included)—
    three (3) years
  • 4″ Ringbinder; Cover—four (4) years,
    Ring Assembly—one (1) year
  • Bookstyle Medix-Visitray®—three (3) years
  • Design-A-Line® and CustomLine™ Caddys—seven (7) years
  • ED Bookstyle Chart—one (1) year
  • ED Clipboard—two (2) years
  • General Purpose Cart—two (2) years
  • Half-a-Roo™ Workstations—three (3) years
  • Med Box – three (3) years
  • MediRoo™—three (3) years
  • Medix-Visitray® Pockets—six (6) months
  • Medix-Visitray® Storage—five (5) years
  • Medix-Visitray® Tray and Cover—three (3) years
  • Modular Ringbinder Storage—five (5) years
  • Notebook WALLAroo™—three (3) years
  • Physicians Order Rack—five (5) years
  • Polyethylene Divider Set—three (3) years
  • Privacy Clipboard—one (1) year
  • PrivacyLine™ Caddys—three (3) years
  • Reach 360™—five (5) years
  • RotoCaddy™—five (5) years
  • Vertical Chart Stacker—five (5) years
  • WallaDesk™—two (2) years
  • WALLAroo® Electronic Locks—one (1) year
  • WALLAroo® Family Gas Cylinders—one (1) year
  • WALLAroo® Workstations—three (3) years
  • WALLAroo Jr.™ and Econoroo®—two (2) years
  • WALKAroo LinkT™—two (2) years
  • WALKAroo™ 6430—two (2) years
  • WALKAroo™ 6402—two (2) years
  • WALKAroo™ 6408 PC Cart—two (2) years
  • WALKAroo™ 6940 Laptop Cart—two (2) years
  • WALKAroo™ 6950 PC Cart—two (2) years
  • WALKAroo™ 7920 Slimline Cart—two (2) years
  • Products other than those specifically set forth above—
    fifty (50) days

Should the Buyer of any of the foregoing products find otherwise, Carstens will, at its exclusive option, repair or replace the defective products at no charge to the Buyer for parts and service. If Carstens is unable to repair or replace the products, it will credit the Buyer’s account for:

  • All of the purchase price when the warranty runs for a period of less than three (3) years and the warranty claim is made prior to the end of the warranty term.
  • When the product warranty runs for three (3) years or more, a purchaser’s credit of two-thirds of the purchase price will be given if the claim is made within one (1) year of purchase, or one-half of the purchase price if the claim is made after one (1) year of purchase but prior to the end of the warranty term.
  • The following are percentages of the purchase price when the warranty runs for five (5) years or more: (i) 100% of the purchase price if the warranty claim is made in the first year after purchase; (ii) 80% if made in the second year after purchase; (iii) 50% if made in the third year after purchase; (iv) 30% if made in the fourth year after purchase; and (v) 20% if made in the fifth year or later after purchase but prior to the end of the warranty term.

This limited warranty covers only such defects that are incurred under usual and customary use in medical facilities, and does not cover such defects in products that result from abuse, misuse or negligent care of the product. THE PROVISIONS OF THIS LIMITED WARRANTY ARE EXPRESSED IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED. Further, this limited warranty is applicable only to the purchaser of such merchandise from Carstens regardless of whether or not purchaser is the end user of subject equipment. THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY ARE EXPRESSLY IN LIEU OF ANY LIABILITY THAT CARSTENS MAY HAVE, INCLUDING, WITHOUT LIMITATION, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages; the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights and you have other rights that vary from state to state.